Module 4

Why do we listen?

While a person’s body language can give us a good idea of how they are feeling and their attitude towards
themselves and others, listening is the most effective way we can obtain comprehensive information about the opinions, attitudes and ideas of the people we live, work and socialise with. We listen to understand other people, we listen to gain information, we listen for pleasure and we listen to confirm that our message has been understood properly.

NB! Your assignments will be graded as much on your use of the English language as it is on the content. Be sure to pay close attention to your use of English, as poorly written assignments will result in low marks or a failed assignment.

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